Current News & Press Releases

BEAR Data Achieves Cisco Gold Certification

San Francisco, CA – November 6 - BEAR Data announced today it has achieved Gold Certification from Cisco Systems®. The Cisco® Channel Partner program provides BEAR Data with the resource framework to develop an expertise to sell, plan, design, implement and operate Cisco networking solutions. To earn Gold certification, BEAR Data had to meet or surpass the stringent personnel, training, customer satisfaction, specialization, and post-sales support requirements set forth by Cisco.

"Our long-term commitment to Cisco as a key strategic partner is the major reason we worked so hard to achieve Gold status," said Don James, CEO, for BEAR Data. "We will continue to provide our customers with world-class Cisco products, solutions and support, including the engineering resources necessary to make every Cisco implementation a successful and cost-effective endeavor. Customer satisfaction has always been a huge priority for us, and we are proud to have achieved Cisco Gold status and the Cisco Customer Service Excellence award two years in a row."

"We are committed to creating the tools, training and programs that help drive channel partner profitability through improved productivity and return-on-invested capital," said Surinder Brar, senior director, Worldwide Channels for Cisco. "With specializations in Unified Communications, Security/VPN, Wireless LAN and Routing & Switching BEAR Data has secured the training, skills and knowledge to play a pivotal role in accelerating the adoption of Cisco technology solutions."

The program delivers state-of-the-art technical and sales training so that certified partners can increase their ability to deliver services related to the latest Cisco technologies for maximized productivity. Cisco Gold Certified partners are recognized and rewarded for employing some of the industry's best-trained network technicians who can demonstrate their expertise in planning, designing, implementing and supporting Cisco network solutions. These teams of network technicians are audited annually to ensure that they consistently deliver industry-leading support and maintain the rigorous Cisco standards for network expertise and support capabilities.

As a Cisco Gold Certified Partner, BEAR Data enjoys several benefits including access to the latest Cisco customer satisfaction tool, Partner Access onLine (PAL). The new PAL tool is based on the same technology that Cisco uses to monitor and improve its own customer satisfaction. Other benefits include increased access to the Cisco technical support teams as well as access to password-protected Websites with real-time product and training information.

Cisco Gold Certified partners provide technical services to their clients with one-hour response time for problem resolution and 24-hour on-site response capabilities. These rigorous support requirements highlight BEAR Data's commitment to supporting its strategic business network and sustainable business models.

About BEAR Data

Founded by CEO Don James in 2004, BEAR Data is one of the fastest growing resellers of IT products and services in the United States. BEAR Data enables businesses to leverage a portfolio of IT services to best enhance their corporate initiatives. Their service approach is built on their expertise in IT strategy, staff augmentation & placement, professional services and IT procurement services. BEAR Data delivers a higher level of value by combining strategic alliances and engineering resources with leading edge and emerging technologies. For more information, contact BEAR Data at 800.718.BEAR or visit www.Bdata.com.